Explain what data AstroNaksh collects through the website, mobile app, and browser extension.
PRIVACY POLICY - Last Updated: May 28, 2026 Welcome to Astro Naksh. This Privacy Policy explains how Astro Naksh ("we," "our," or "us") collects, uses, shares, and protects your personal information when you visit our website www.astronaksh.in or use our Astro Naksh Android Mobile Application.By accessing our website or downloading our mobile application, you agree to the collection and use of information in accordance with this policy.1. Information We CollectWe collect data to provide accurate, hyper-personalized astrological charts, horoscopes, and consultations.A. Personal Data You Provide Visually and VoluntarilyAccount Information: Name, email address, phone number, and account passwords.Astrological & Birth Details: Date of birth, precise time of birth, and place of birth. This data is strictly required to generate your natal charts (Kundli), horoscopes, and predictions.Consultation Data: Information shared during live chats or calls with our astrologers.B. Data Collected Automatically (Mobile App & Website)Device Information: Device model, operating system version, unique device identifiers, and IP address.Location Data: Coarse or precise geographical location (with your explicit permission) to automatically deduce your birth coordinates or current time zone.Usage Logs: App usage duration, crash logs, features accessed, and interface interactions.2. How We Use Your InformationWe operate under strict data minimization principles. Your data is processed only to:Generate highly accurate horoscopes, match-making reports, and planetary charts.Facilitate secure, anonymous calls or text consultations between you and our certified astrologers.Process secure payments through integrated, encrypted gateways.Improve application functionality and fix runtime bugs.3. Data Sharing and Third-Party DisclosuresWe do not sell, rent, or trade your personal information or birth details to third parties. Your information is only shared under the following conditions:With Astrologers: Your birth details are shared with the specific astrologer you choose to consult. They do not receive your payment tokens or private contact details.Service Providers: We share necessary data with trusted third parties (e.g., payment gateways like Razorpay, Cloud Infrastructure providers like AWS, and Push Notification services).Legal Requirements: We may disclose your data if legally compelled by law enforcement agencies, judicial proceedings, or to prevent fraudulent/destructive behavior.4. Google Play Store Compliance (Android App Specifics)To meet the stringent Google Play Developer Distribution Guidelines, Astro Naksh confirms:Prominent Disclosure: Before requesting sensitive Android hardware permissions (such as Location for birth charts), the app will present an explicit, prominent in-app disclosure explaining exactly why the permission is needed.No Background Tracking: We do not track your location in the background when the app is closed.Encryption: All user information collected inside the application runtime is encrypted in transit using secure HTTPS/TLS protocols.5. Data Retention and Deletion RightsRetention: We retain your account and birth profile data as long as your account remains active.Your Rights: You have the right to access, edit, or permanently erase your personal records from our databases.Account Deletion: You can request the deletion of your data directly through the Astro Naksh mobile app settings panel or by emailing us. Upon request, all data in active use is removed within standard operational timelines.6. Children's PrivacyOur platform is meant for individuals who are at least 18 years of age. We do not knowingly collect, analyze, or preserve personal identifiable details belonging to children under the age of 13. If we identify a violation, the data is instantly purged from our servers.7. Mental Health & Prediction DisclaimerEntertainment Purposes: Astrological calculations, predictions, and readings provided by Astro Naksh are strictly for informational and guidance purposes. We make no absolute warranties regarding prediction accuracies.Crisis Intervention: This website and mobile application do not provide professional mental health therapy or crisis counseling. Individuals experiencing severe distress or thoughts of self-harm are strongly urged to stop using our app instantly and contact local emergency health centers or state helpline numbers.8. Updates to this PolicyWe reserve the right to modify this Privacy Policy to reflect changing regional regulations. Any updates will be pushed to this page, and your continued usage of the application confirms your acceptance of the updated terms.9. Contact UsIf you have any questions, compliance concerns, or wish to exercise your data deletion rights, reach out to our team:Email: support@astronaksh.inWebsite: www.astronaksh.in/contact
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